PRIVACY POLICY
We prioritize the transparency and security of your personal information.
Last Updated: February 15, 2026
1. Introduction
At Diesel and Dust Towing & Auto ("we," "us," or "our"), we are committed to protecting the privacy of our customers and visitors in Regina, Balgonie, White City, and surrounding Saskatchewan communities. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website and services.
2. Information Collection
We collect information to provide better services to our clients. This may include:
- Personal Identification Information: Name, phone number, email address, and vehicle details provided via our contact forms or emergency dispatch.
- Technical Data: IP addresses, browser types, and usage data collected through Google Analytics to improve site performance.
- Location Data: Necessary for dispatching towing and roadside assistance units to your specific location.
3. Use of Information
The information we collect is used primarily to:
- Dispatch service vehicles and communicate with you during recovery operations.
- Provide accurate service estimates and billing.
- Respond to inquiries and feedback via our digital channels.
- Analyze website traffic to improve user experience (GA4).
- Ensure the security of our services through spam protection (Web3Forms/Honeypot).
4. Data Sharing & Disclosure
We do not sell or lease your personal information to third parties. We may share data with:
- Service Partners: Law enforcement or emergency services when required for safety or regulatory reasons in Saskatchewan.
- Technical Providers: Authorized software providers (like our form processing partners) who assist in our business operations under strict confidentiality.
5. Information Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to use caution when submitting sensitive information online.
6. Cookies & Tracking
Our website uses "cookies" to enhance user experience and analyze traffic through Google Analytics. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.
7. Your Rights
In accordance with Saskatchewan and Canadian privacy laws, you have the right to request access to the personal information we hold about you and to ask for corrections. To make such a request, please contact us at [email protected].
8. Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at:
Diesel and Dust Towing & Auto
2120 Wallace St
Regina, SK S4N 4A5
Email: [email protected]
Phone: (306) 807-2277
